Returns & Exchanges

At Neerus, we strive to ensure your ethnic wear fits perfectly and exceeds your expectations. If you are not completely satisfied with your purchase, our hassle-free return and exchange policy allows you to return items within 15 days of delivery.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Quality Check Preparation

  Ensure the garment is unworn, unwashed, and has all original brand tags and packaging intact to qualify for a successful processing.

• 3.
  Package Pickup

  Schedule a convenient doorstep pickup through our logistics partner, or drop off the package at your nearest Neerus flagship store.

• 4.
  Refund or Exchange Processing

  Once our warehouse team verifies the item's condition, your refund will be credited to your original payment method or your replacement will be dispatched within 5-7 business days.